AI-driven Data platform

Redesigning research workflows by turning LLMs into reliable, intuitive research mates.

Project Brief

😲 Genomic Lab at Michigan Medicine wanted to increase adoption of their data retrieval platform—but the existing tools were far from user-friendly. The bounce rate reached 47%.

🙋‍♀️ As the product designer, I led the end-to-end redesign of the onboarding experience, build the design system, and integrated AI into the core workflow.

🚀 I significantly lowered the learning curve, increased user reach by 21%, and improved time-to-value by 75%.

Client

Genomic Lab at

Michigan Medicine

Project Type

B2B

SaaS

AI integration

timeline

Nov 2023 ~ Present

(1.5 years)

team

Product designer (me)

1 Technical PM

2 ML engineers

Development Team

My Key Solutions

✅ Redesigned the onboarding process (1/3)

To lower the learning curve, I designed 1️⃣ a landing page with a clear punchline, 2️⃣ an interactive guide, and 3️⃣ example prompts to help users get started quickly.

✅ Introduced AI-powered smart search (2/3)

I introduced natural language search with AI-powered intent parsing. Users can review and modify the AI-parsed query, while the original structured search is accessible under “Advanced Search.”

Introduced AI assistant for result interpretation  (3/3)

The original result was a complex knowledge graph. Now, an AI assistant offers reliable, reference-backed interpretations and responds with context awareness when users select elements in the graph.

02.
Redefine
research workflows

Dancing with Complexity

To redefine our platforms into an all-in-one, AI-based platform, I had more workshops with our researchers and started by mapping the original workflow and identifying AI touchpoints.

What are the AI touchpoints in current workflows?

The yellow-highlighted steps mark where we decided to introduce AI.
Too complex, let's simplifie it.

Redefining the workflow with AI

From question to insight—faster, smarter, and more intuitive.

03.
Design
Human-AI Interaction

Design with AI, and its limits

Balancing the power of AI with human control, trust, and transparency.

AI's Pros and Cons & Our Design Solutions

✅ AI's strength

Understand natural language questions.

AI's limits
May misinterpret ambiguous input.
🙌 Design solution:
Surface the AI-parsed query and let users refine it.
✅ AI's strength
Retrieve and summarize knowledge from graphs and literature
AI's limits
Can generate hallucinated or outdated content
🙌 Design solution:
Support traceability with cited sources.
✅ AI's strength
Suggestive query design
AI's limits
Lack of precision for expert use cases
🙌 Design solution:
Manual override: switch back to traditional search mode for advanced query crafting

Prompt-oriented Component Design

Context Steering
A UI module that lets users select graph nodes or summary segments to inject into the prompt, enabling fine-grained control of dialogue context.
Boosts relevance, reduces ambiguity, and reinforces user agency.

More High-fidelity prototypes

04.
Takeaways

Designing for AI-first Products

In this project, I approached the Large Language Model not just as a backend engine, but as a design material with unique properties: unpredictable, context-sensitive, and deeply conversational.


To support effective human-AI interaction, I designed a system where:

💬 Context becomes the interface — Users shape what the AI knows through intuitive selection of graph nodes and summaries.
‍🤖 Prompting is embedded in interaction — Instead of typing prompts, users engage with structured components that generate meaningful inputs under the hood.
‍🩵 Trust is built through transparency and control — By letting users steer context and inspect what the AI sees, we restore agency in a probabilistic system.



This is AI product design that goes beyond prompting — it’s about crafting semantic environments where AI and humans co-create meaning.
Blog

🤨

The key functions are scattered across 4 platforms. Researchers waste their time switching among them.

🧐

Hard to Read

“The results are all graphs and dense papers. I don’t know where to look.”

🤯

Not Smart enough

“I often struggle to tell the platform what I’m actually searching for.”